We are investigating an outage of one of our cloud service providers
Major incident
Cloud Provider
2025-09-24 18:02 CST
· 15 hours, 7 minutes
Updates
Monitoring
September 24, 2025 · 19:00 CST
Our cloud services are now recovering. We are continuing to monitor the situation. Customers may experience delays in notifications and with shift processing while the backlog is processed.
Issue
September 24, 2025 · 18:02 CST
We have detected issues and we are currently investigating.
Services such as email, SMS, and phone notifications may be unavailable while this incident is ongoing.
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